Over its long history spanning over a century, Dubai Customs never stopped evolving. DC today is one of the leading government departments taking part in protecting the community, leveraging sustainable economic and social development.
DC works relentlessly to deliver top-notch services to its clients, in compliance with UAE Vision 2021, Dubai Plan 2021, and its own vision to be “the leading Customs administration in the world supporting legitimate trade”.
Dubai Customs had set the bar high for other government departments when it became the first fully electronically transformed government entity in 2009, and then the first fully smart one in 2013.
In cooperation with its strategic governmental partners, DC plays a key role in protecting the community from the infiltration of drugs, prohibited goods, and counterfeits to Dubai, being a strategic objective for DC beside facilitating trade movement, supporting economic growth, and promoting Dubai position as a leading destination for investments and traders.
The Roads & Transport Authority (RTA)
The Roads & Transport Authority (RTA) emerged in November 2005 as a public entity with an independent corporate body and a full legal capacity to perform all business and actions needed to achieve its objectives. RTA is a government-owned entity and based in Dubai.
RTA plans and constructs transportation and road projects within Dubai, or between Dubai and neighboring emirates. It enacts rules & regulations and draws up comprehensive strategic plans for road systems, and land & marine transit networks to keep pace with Dubai's economic development plans according to highest international standards. Its roles include developing and implementing policies necessary for achieving optimal utilization of existing transport & traffic elements. It attends to studying and endorsing the privatization of related businesses, and establishing, managing & commissioning an integrated transport system that provides services customized to community needs. It sets up regulations, and administrative & operational systems relating to its core business.
It compiles and implements findings of studies conducted for fixing and implementing fees to traffic & roads including proposing fares for using roads network, licensing drivers & vehicles, and setting fare structure for mass transit routes. It attends to upgrading legislations & procedures of drivers & vehicles registration & licensing to realize the strategic objectives of transport system in Dubai, conducts licensing of mass transit routes and all RTA business-related activities.
Its Board of Directors oversees administrative, technical & financial affairs, develops the overall policy & project programs, prepares budget proposals for onward submission to Dubai’s Executive Council for endorsement, sets up Organization Charts, endorses fare structure for transportation, and appoints auditors.
RTA comprises four agencies, three sectors and one corporation: Traffic & Roads Agency, Public Transport Agency, Licensing Agency, Rail Agency, Strategy & Corporate Governance Sector, Corporate Administrative Support Services Sector, Corporate Technology Support Services Sector and Dubai Taxi Corporation.